Job Details

Job Description

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

1. Leadership
   • Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
   • Ensure food services appropriately connect to the Executional Framework.
   • Coach employees by creating a shared understanding of objectives and execution methods.
   • Reward and recognize employees.
   • Ensure safety and sanitation standards are maintained in all operations.
2. Client Relationship
   • Identify client needs and effectively communicate operational progress.
3. Financial Performance
   • Adopt Aramark processes and systems.
   • Build revenue and manage budgets, including cost controls for food, beverage, and labor.
   • Ensure the completion and maintenance of P&L statements.
   • Achieve food and labor targets.
   • Manage resources to ensure quality and cost control within budgetary guidelines.
4. Productivity
   • Implement and maintain Aramark's agenda for labor and food initiatives.
   • Create value through efficient operations, cost controls, and profit management.
   • Ensure full compliance with Operational Excellence fundamentals, including food and labor standards.
   • Direct and oversee operations related to production, distribution, and food service.
5. Compliance
   • Maintain a safe and healthy environment for clients, customers, and employees.
   • Comply with all applicable policies, rules, and regulations related to safety, health, wages, and hours.
6. Key Responsibilities
   • Establish and maintain systems for food ordering, receiving, storing, preparing, and serving, as well as menu planning and development.
   • Develop operational forecasts and explain variances; responsible for accounting functions.
   • Ensure sanitation and safety requirements are met.
   • Supervise personnel regarding production, merchandising, quality, cost control, labor management, and training.
   • Recruit, hire, develop, and retain front-line staff.
   • Conduct periodic inventory checks.
   • Maintain records to comply with standards.
   • Engage with client management and maintain effective relations.
   • Participate in sales and contract negotiations.
   • Identify opportunities for new products and services to support growth and retention.
7. Additional Responsibilities
   • Manage front-of-house operations (cafeteria/residential dining).
   • Develop and implement food service plans aligned with the client's mission, including sustainable practices.

At Aramark, developing new skills and doing what it takes to get the job done positively impacts our employees and customers. Job duties may change or be added without notice.

Qualifications

• At least 4 years of experience.
• 1-3 years in a management role.
• Previous experience in food service.
• Bachelor's degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer relationships.
• Excellent customer service skills using Aramark's standard model.
• Ability to work effectively with other departments for a unified food service experience.
• Occasional lifting, carrying, pushing, and pulling up to 50 lbs.
• Ability to stand for extended periods.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe in equal employment opportunity and participation for all employees, without discrimination based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other protected characteristics.

About Aramark

We serve millions daily through food and facilities in 15 countries. Our goal is to help you develop your talents, pursue new challenges, find a sense of belonging, and grow professionally. Learn more at or connect with us on social media.